Privacy Policy

Overview

This Privacy Policy will apply to any information provided by you within the framework  of the Website https://www.pelter.co.il  (hereinafter: the "Website") and/or in any case in which you apply for service from Pelter Winery Ltd. and/or Matar Winery Ltd. and/or Pelter Distillery Ltd., and in any case in which you leave details through this page or in any case in which you leave details about you to us in any of the means of communication with us.  Including email, phone, WhatsApp, text message, etc.

This Privacy Policy is written in the masculine form for convenience purposes only, but it refers to both genders.

This Privacy Policy details what information is collected about you when you purchase products and/or enter this page and/or leave details on the page and/or provide us with details about you and what uses we make of this information.

Please read the Privacy Policy carefully. By browsing this website and performing actions in all the various media ways, including sending materials to us through the various media, you agree to the provisions of this Privacy Policy.

The information we collect about you is subject to this Privacy Policy and the laws of the State of Israel.

Information We Collect About You

The information that you provide to us is information provided voluntarily and with your full consent, and you know that you have no legal obligation to provide the information. In order for us to provide you with a service, we are required to receive the information provided by you, and if you choose not to provide the information, we will not be able to provide you with the requested service.

The information collected about you will be stored in our databases stored in Israel and/or around the world, the controlling shareholder of the database is Pelter Winery Ltd.  and the ways of contacting it are detailed at the bottom  of  this website. The information in the database will be used as detailed below.

If you do not agree to this Privacy Policy, you are requested not to use the Site and not to leave your information.

As part of the actions you may take on the Website and/or as part of your contact with us, we collect personal information about you.

The information we collect about you may and will be collected in any of the following ways: when you leave details on the Site, when you purchase products, when you contact us by email, when you contact us by phone, when you browse our Site or any of its pages, when you accept our Privacy Policy.

The information collected about you may include: your name, address, email, telephone, date of birth, and any documents you provide to us in connection with our communications. We also collect information about your location, how you browse the Sites, your preferences and/or any information that directly or indirectly or in connection with an additional identifiable person, IP addresses, location data, browser features and/or operating system you use.  Information about the times of your visit to the Site (including the time you spent on each page), details about the route you took on the Site.

How We Use Your Information

The information we collect and store about you may be used by us to:

• to give you a product that you have requested to purchase.

• In order to interest you in additional services provided by us, including an offer to purchase various products or participation in events from  time to time.

• To answer questions about the service you have requested to purchase.

• To send you our regular mailings, including information that may be of interest to you and/or for our marketing purposes.

• Manage and operate the digital assets and the services offered within them. 

• For the purpose of providing a variety of services provided by us or anyone on our behalf, including service providers and service providers who assist in operating the services offered within the framework of the Digital Assets;

• For the purpose of transmitting additional content by any means of communication, including by email, text messages, etc., of various content, including marketing offers and advertising materials on behalf of the Company, subject to the consent of the Users and subject to the fact that they can request at any time to remove themselves from the mailing list and in the process not to receive such advertising messages.

• In order to take any necessary action in connection with the illegal and/or unauthorized use of the Sites and/or in connection with the services offered within them, including in cases of fraud, fraud, misuse or security and security issues, as well as technical problems.

• To use artificial intelligence (AI) technologies for analytical, marketing, and process automation needs, including analyzing large amounts of information, identifying trends, personalizing content and products, and streamlining operational processes.

The use will be made by us, in all accepted means of communication, including email, SMS, WhatsApp, etc.

If you do not wish to receive mailings from us, you can click "Remove" in any mailings you receive from us and/or send us a notice to the email address below.

Where We Store Your Information

Your information is stored on our storage servers that may be located in Israel or outside of Israel. You hereby acknowledge that upon your browsing of the Website and/or the provision of data by you, it constitutes your consent to the information you provide to be stored by us in the aforementioned storage locations.

Who do we share your information with?

We will use the information you provide to us to provide you with the service you have requested to receive and for this purpose, you consent is given to us to transfer the information to the extent necessary for the purpose of providing the service, including our suppliers for the purpose of providing the service to you, including the courier company, suppliers who mail for us via SMS, email or WhatsApp, suppliers who carry out marketing communications or marketing media for us,  Entities to whom we are obligated by law to provide information, such as the various state authorities and/or courts, etc.

 What are your data protection rights?

Your data is subject to legal protection, as set out below:

Your right to access information – You have the right to ask us to review for yourself or by a representative you have authorized in writing or by your guardian the information about you held in our database.

If you contact us, we will allow you to review information about you and we will be entitled not to provide you with information if there are circumstances set out in the law that allow us not to provide information.

Your right to inspect information that is not in our possession – without derogating from the aforesaid, if the information about you is held by another holder, who holds the information for us, we will refer you to the holder, stating the details of the holder and instruct the holder, in writing, to allow you to access it.

Your right to rectify the information about you – If, after receiving the information, you believe that the information about you is incorrect, incomplete, clear or up-to-date, you may contact us with a request to correct the information or delete it. If we agree to such a request, we will make the necessary changes to the information in our possession and notify anyone who received the information from us within the period prescribed by law. If we do not agree to your request, we will notify you of this in the manner and manner prescribed in the Regulations.

In any case in which we refuse to allow you to review as aforesaid, we will give you notice thereof and the notice of refusal to amend as stated above, you will be entitled to file an action with the court in the manner and manner prescribed in the regulations.

For reference requests, please contact the email address: info@pelterwinery.co.il

Use of Cookies 

If you have browsed our website the page on which you have browsed a user and/or may use "cookies" and/or "cookies" originating from third parties that may, among other things, improve the user experience, personalize content and advertisements, and measure the performance of marketing campaigns. Among other things, cookies may allow you to store information about you, information about how long you stay on a page, monitor your browsing habits and activity, your ISP data and information, information about  your IP address  , geolocation data, and more.

Some "cookies" will expire, when you finish browsing and closing your browser, and others will be stored in the memory of the computer (or device) you used. We would like to inform you that by changing settings in the web browser you are using, you will be able to control and configure which types of "cookies" will be enabled during your use, and you can also choose to delete or stop using them altogether. It is important to clarify that blocking all "cookies" may have a negative impact on your ease of using the website.

Types of cookies used:

1. Necessary Cookies: (Essential Cookies)  are required for the proper operation of the Website and cannot be canceled.

2. Performance/Analytics cookies  :  For example: Google Analytics – allows you to measure traffic and usage patterns.

3. Marketing/Advertising Cookies: For example, Meta Pixel (Facebook, Instagram, Google Ads) allow you to tailor advertisements and run targeted campaigns.

At any time, you can control the use of cookies by one of the following means:

Change browser settings: You can block or delete cookies through your browser settings. More information can be found in the following link: Cookie settings in Google Chrome chrome://settings/cookies

Manage preferences in third-party ads:

1. Google Ads Preferences: Google Ad Settings

2. Facebook Ad Preferences (Meta):  Facebook Ad Preferences on off-Facebook websites and apps.

We recommend that you review these settings to understand how to limit data collection by these services, such as  blocking third-party cookies or opting out of advertising personalization.

Validity of the Privacy Policy

This Privacy Policy is effective from the date of publication. We may change the terms of the Privacy Policy at any time, the change that will take effect immediately upon its publication on the Website as part of the Privacy Policy. We encourage you to always review the Privacy Policy whenever you use the Site to see what information is collected and how the information (including personal information) collected about you is used.

Details about the controlling shareholder of the database

The controlling shareholder of the database is Pelter Winery Ltd.

Contacts: Phone: 0779100355

How to Contact Us

If you have any questions regarding this Privacy Policy, you may contact our offices 

By email: info@pelterwinery.co.il

By phone: 0779100355

By mail: Pelter Winery Ltd., P.O. Box 238, Tzofit, 4492500

This Privacy Policy is updated to: August 13, 2025